WARRANTY INFORMATION

Returns:

This section applies to products received that are defective/damaged/missing parts. If products have a manufacturer/vendor warranty applicant must first exhaust its rights with the warranty provider. Otherwise the following terms apply: (i) No returns will be accepted without prior authorization or CellRunners; (ii) Return authorization must be obtained within 7 days of receipt of the product, and the product must be received within 15 days of authorization issuance; (iii) Any shipping charges are non refundable; (iv) Applicant is responsible for shipping and proof of delivery on all returns (retain all tracking information from the shipper until credited), CellRunners requires that all returns are properly packed and fully insured; (v) Returns are subject to a 15% restocking fee and all non-product related charges such as installation, any labor or service charge ans any shipping charges are non refundable. All returns must be in original condition, including packaging, documentation, accessories. Any missing items will be subject to a replacement charge at the sale price.

All requests for a return must be submitted in writing. You must fill out the Return Authorization form and email it to sales@cellrunnersdistribution.com or fax to 954-968-2308. If you are approved for a Return, you will be notified via email within 48 hours and you will be given an RA #. This number must be on the outside of your return-shipping box. Any package sent to CellRunners Distribution without a RA# on the outside of the shipping box will be refused and returned to you at your cost. All Shipping costs are the responsibility of the customer and not CellRunners Distribution. Shipping and handling is non refundable, non reimbursable.

No warranty, exchange, or credit will issued for the following:

• Equipment for which payment is not made in accordance with originally agreed upon terms
• Equipment specifically offered in as AS IS or superseded by other warranty
• Equipment, which, in the sole judgment of CellRunners was abused, misused, altered, neglected by the customer or damaged in shipment
• Any equipment returned that was not originally purchased from CellRunners
• Any equipment returned after the return period described on line or on the invoice

Refused Shipments: Any CellRunners equipment refused without prior notification will result in charges applied for shipping/handling and restocking. The restocking fee charged will be 30% of the total invoiced amount of the refused shipment. Any order that is returned to CellRunners and re-shipped to you the customer will result in additional shipping/handling fees charged. These fees will be added and charged to your original invoice total.

Payment methods accepted:

• Pay Pal (secure)
• COD shipment with guaranteed funds Money Order or Cashiers Check
• Bank Wire Transfer